Stelo Technology

Stelo

Technology

QA Team Extension-Use Expertise,Infrastructure for Your Existing Teams

Challenges

The product has a variety of features used by millions of users 24×7. Warrior expects to add more features to ensure growth and competitive advantage. Customers use these features with variety of configurations including different web browsers (e.g. Chrome,Firefox, IE), 32-bit and 64-bit desktops (Windows and Mac),smart-phones (iOS, Android, Windows), and tablets (iPad,Android).

Client also targets super-short development-to-production release cycles with a goal to push multiple new features every week into
the production environment.

Every week, the QA team must certify multiple new features before they are delivered to the production environment in addition to
ensuring that all legacy features continue to work, meeting the highest quality standards. Additionally, there was no documentation available
for the QA team.

Solutions

Team Extension:-

Through the Team Extension solution, Client has access to
dedicated teams, ramp up of resources, test labs, and tools.

Dedicated Team:-

Stelo Technology has provided a dedicated QA team
to compliment Client’s existing development and product
delivery team. Client started with 1 QA Lead and 3 QA
Engineers. The dedicated team has grown to 12 people in the last 3 years, thus forming an experienced, well-balanced team with a variety of skill sets necessary for testing client’s product over time.

QA Process and Tool Accessibility:-

Client has setup different testing methods and tools
using Stelo Technology’s to improve his Quality process ,work efficiency and communication within the team which helped client to release his quality product within the schedule and cost

Resource Ramp-up:-

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Approach

Stelo Team Divided the Phases:-

True Partnership:

Stelo Technology and Client have worked together to continually strengthen the QA processes and delivered excellent quality in the 5years that the two companies have been partnering. Stelo Technology currently coordinates with many Client distributed teams across the United States and Singapore and has built great relationships with each of those teams to ensure an integrated QA effort.

Ownership:
Internally, Stelo Technology engineers are held responsible and measured based on the success of projects and client relationships. This
responsibility and ownership creates a unique sense of participation.

Effective Communication and Reporting:
Stelo Technology communicates to Client through a variety of channels,using multiple report formats such as pass/fail reports for features and go/no-go reports for builds. Stelo Technology sends daily status reports, weekly analysis reports, and quarterly goals so Client is continually appraised of the status of all timelines, deliverables,and strategy on every step of the way.

All-Inclusive Infrastructure:
Stelo Technology utilizes its in-house IT team and Development team to ensure the set-up, integration, security, and privacy of Client’s product. Additionally, as they fully support the QA efforts, they have created quality infrastructure and tools, including the test case management system now used by Client.Because Client did not have any formal documentation,Stelo Technology learned the product through hands-on use. Today,Stelo Technology continuously increases product knowledge and strives to “know the product better than developers”.

Strategic Planning & Analysis:
Before starting work on any new task (either big or small), Stelo Technology plans the strategy, timeline, and deliverables, often incoordination with Client. After the task’s completion, the QA Lead analyzes the results and extracts the lessons learned. The QA lead then communicates these lessons, both vertically and horizontally

Result

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Stelo Technology approach and Team Extension solution provided Client with dedicated engineers, a multi- QA infrastructure,resource flexibility, and automation resulting in efficiencies and cost
savings.

  • Higher efficiencies in test case distribution, execution, tracking, and
  • maintenance
  • Fewer QA bottleneck during releases
  • No cost to obtain hard-to-find skillsets
  • Faster test cycles from automation (2000 test cases executed daily, in 5 hours)
  • Increased number of features going to production
  • Cost savings in product training
  • Cost savings in HR resources management
  • No cost for retraining
  • More coordination between distributed teams
  • Continuous QA improvements
  • Established knowledge base for future releases
  • Customers continue to grow